Terms of Service

1. Acceptance of Terms & E-SIGN Consent

By accessing the Sentura website, submitting a request, or using our sovereign AI orchestration platform and sandbox environments (collectively, the “Services”), you agree to these Terms of Service (“Terms”). In accordance with the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act), your electronic access and use of the Services constitute your electronic signature and valid consent to these Terms. Sentura reserves the right to modify these Terms at any time.

2. Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify Sentura immediately of any unauthorized use or security breach. Sentura will not be liable for losses caused by your failure to safeguard your credentials.

3. Evaluation License & Service Termination

Sentura currently provides access primarily for internal evaluation, testing, and proof-of-concept (PoC) purposes. Sentura grants you a limited, non-exclusive, non-transferable, and revocable license to access the sandbox. Sentura reserves the right to suspend or terminate your access at its sole discretion, at any time, with or without notice. Sections regarding Intellectual Property, Indemnification, Arbitration, and Limitation of Liability shall survive termination.

4. Intellectual Property & Third-Party Content

Sentura retains all right, title, and interest in the platform, AI agents, architecture, and underlying code. You retain ownership of the proprietary business data you input into the sandbox. Our Services may integrate with third-party software; Sentura is not responsible for third-party content, and your use of such integrations is at your own risk.

5. Acceptable Use

You strictly agree NOT to:

• Reverse engineer, decompile, or attempt to extract the source code or model weights of Sentura's infrastructure.
• Use the Services to build a competitive AI orchestration system.
• Input real, highly sensitive, or regulated personally identifiable information (PII) into the evaluation sandbox.

6. Export Control Compliance

You acknowledge that the Services are subject to U.S. export control and economic sanctions laws, including the Export Administration Regulations (EAR) and regulations maintained by the Office of Foreign Assets Control (OFAC). You represent that you are not located in a comprehensively sanctioned country and will not use the Services for any purpose prohibited by U.S. law.

7. Fees and Taxes

While evaluation access may be provided free of charge, if applicable, you are responsible for paying all associated federal, state, and local taxes, including sales, use, and value-added taxes, excluding taxes based on Sentura's net income.

8. Indemnification

You agree to defend, indemnify, and hold harmless Sentura and its affiliates from any claims, damages, liabilities, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, unauthorized use of the Services, or infringement of any third-party rights.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SENTURA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL SENTURA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION. SENTURA'S AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SENTURA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00 USD).

11. Dispute Resolution, Arbitration & Class Action Waiver

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules. The arbitration shall take place in San Francisco, California. The arbitrator's award shall be final and binding.

CLASS ACTION AND JURY TRIAL WAIVER: YOU AND SENTURA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. BOTH PARTIES IRREVOCABLY WAIVE THE RIGHT TO A TRIAL BY JURY.

12. Governing Law & Severability

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law principles. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.